• The Application:

    If you require any assistance, email support@hapgroup.co.uk 

  • The Essentials:

    Must Haves

    • Month-Day-Year format
    • Matching info to your hap profile
  • Date of Birth *
     - -
  • Do you hold a UK or ROI Driving Licence?*

  • The Interview:

    Useful Links

    • Vacancies page
    • Tips for your video upload
  • Upload my video
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  • The Documents:

    If the document does not upload, try uploading a screenshot

    Must Haves

    • All 4 corners of EVERY document in frame
    • Proof of National Insurance / PPS Number
    • Ensure every number / letter on the document is visible

  • Festival Work & Visa Restrictions:

    While working on a visa, it is your responsibility to only book shifts you can commit to working in full

    If you book onto an event & cannot complete the shift in full, your account will be closed & you will need to make your own way home

    Always expect to work more than 20 hours during the course of a festival

    You cannot book shifts that will exceed your permitted hours

  • Passport
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  • Irish Residence Permit [IRP] Front
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  • Irish Residence Permit [IRP] Back
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  • Birth Certificate
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  • Photo Identification
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  • Does the name on your right to work documents match the name entered on your hap profile?*
  • Proof of Name Change
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  • Proof of National Insurance or Personal Public Service Number
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  • 🇬🇧 United Kingdom — Proof of NI Number

    Commonly Accepted Documents:

    • Payslip (shows NI Number alongside name, employer, tax code)
    • P60 (end-of-year tax summary)
    • Letter from HMRC / DWP confirming your NI Number
    • Benefits or pension letter (if it includes NI Number)

    🇮🇪 Republic of Ireland — Proof of PPS Number
    Commonly Accepted Documents:

    • Public Services Card (shows photo, name, PPSN)
    • Revenue documents (e.g., Tax Credit Certificate, Notice of Assessment)
    • Payslip (if it displays PPSN)

     

  • The Share Code: 

    Must Haves

    • Start with a W
    • 9 characters long
    • No spaces or dashes
    • Generate a share code here

    If it has expired or does not start with a W, your application will be delayed

  • Are you a student?*

  • Submitting Term Times:

    Two Documents Required: Document 1 - Course Enrolment (Full Name, Course of Study, Length of Course). Document 2 - Academic Calendar (Term Start & End Dates AND All Holiday Periods). Holiday information can usually be found on your universities website or by Googling Academic Term Times for [Course] [University].
  • Browse Files
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  • Browse Files
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  • If you're on a visa, only book shifts you can fully complete within your visa limits. Camping & weekend shifts often exceed 20 hours across multiple days. If you have hour limits, do not book these shifts. Incomplete shifts may lead to no further work & you'll need to arrange your own travel home. By clicking ‘Next’, you confirm you understand & agree.

  • The Selfie:

    Must Haves

    • No Filter
    • PNG or JPEG format
    • Clear picture by yourself
    • Against a blank background

  • Examples:

  • Browse Selfies
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  • The Tax Code:

    Please read the following information carefully

    Choose which statement best matches your circumstances

     

  • Tax Code Choice*

  • The Assessment: 

    Next, you'll complete a timed assessment based on a passage of text

  • The Text: 

    Please read the following passage & answer the questions

    It was Emma's first festival bar shift

    Emma stood at the entrance to the bustling festival grounds, her stomach fluttering with nerves and excitement. The distant hum of rock music, mixed with the chatter and laughter of festival - goers, filled the air. Today was her first shift working behind the bar at a large outdoor event. She adjusted her purple apron which had bar staff embroidered on it, took a deep breath, and stepped into the tent where her team was already busy preparing for the afternoon rush.

    "Hi, I'm Emma," she said, her voice slightly shaky. A tall man with a kind smile wearing a blue apron which had bar supervisor embroidered on it turned to greet her.

    "Hey, Emma! I'm Jake, the bar supervisor. Welcome to the team!" He handed her a green wristband. "Stick this on—it shows you're staff. Have you worked a bar shift before?"
    "Just in a small pub back home in oxford," she replied.
    "You'll be fine," Jake reassured her. "The basics are the same. Just remember to smile, check IDs for anyone who looks under 25, and keep the drinks flowing."

    Emma took her position at the counter. The first customer, a woman named Susan who wore a red glittery jacket, ordered two pints of lager. Emma fumbled with the tap at first, accidentally creating more foam than beer. "Sorry about that," she said, cheeks burning. The woman smiled kindly, and Emma managed to fill the cups on her second try.

    As the afternoon wore on, the crowd thickened. Emma quickly learned to work more efficiently: tilt the glass, open the tap smoothly, and maintain a friendly demeanour even when the queue seemed endless. She remembered to check IDs, her confidence growing with each interaction.

    Suddenly, a man called John wearing a guns and roses T shirt began to argue when she asked for his ID. "I don’t need to prove anything to you," he said, voice rising. Emma's heart raced. She glanced at Jake, who stepped in immediately.
    "Sorry, mate," Jake said firmly. "No ID, no alcohol. Festival rules." The man muttered something but walked away. Emma exhaled in relief.
    "You did the right thing," Jake said with a nod. "Safety first."

    By the evening, the sky was painted with shades of orange and pink, and the music was louder than ever. Emma moved with ease now, exchanging jokes with customers and enjoying the vibrant atmosphere. The moment she poured her last pint; she realised the nerves she'd started with had vanished.

    When the shift ended, Jake patted her on the back. "Great job today, Emma. First festival shift, and you nailed it."

    Emma smiled, exhaustion and pride washing over her. As she stepped out of the bar tent and into the sea of dancing festival-goers, she felt a sense of accomplishment. Her first festival bar shift had been a whirlwind, but she'd survived and even enjoyed it. She couldn't wait for the next one.

  • What was Emma's main task during her shift?*
  • What was the music mixed with?*
  • What did Jakes apron have embroidered on it?*
  • Who was John?*
  • How did Emma feel when Susan smiled after her mistake?*
  • What did Emma step in to?*
  • What time of day was it when Emma finished her shift?*
  • What colour was the jacket that the first customer was wearing?*
  • What was there a sea of?*
  • What did Emma do when she first entered the tent?*
  • Where was the festival taking place?*
  • Who was Jake?*
  • What music was playing?*
  • Who was wearing a purple apron?*
  • What colour was Emma's wristband?*
  • Who greeted Emma?*
  • What needs to be checked if someone looks under 25?*
  • How did Jake respond to Emma's performance?*
  • What did Emma struggle with when pouring the drinks?*
  • What did the wristband show?*
  • What did Emma do when she first entered the tent?*
  • What did Emma notice about the queue later in the day?*
  • What was the first customer wearing?*
  • What did Emma's apron have embroidered on it?*
  • What colour was the sky in the evening?*
  • Where did Emma live?*
  • How did Emma feel after handling the crowd all day?*
  • What was John wearing?*
  • Who's first bar shift was it?*
  • What did Jake tell Emma she had to check IDs for?*
  • What did Jake give Emma when she arrived?*
  • Describe Jake -*
  • How did Emma feel at the start of her shift?*
  • Who was Susan?*
  • What was the bar supervisor called?*
  • What was there a sea of?*
  • What was the name of the man who began to argue?*
  • What did the wristband show?*
  • Where was Emma working for the first time?*
  • What was the last thing Jake did at the end of Emma's shift?*
  • What was Emma's main task during her shift?*
  • Who was the first customer*
  • Who was John?*
  • What was the music mixed with?*
  • Who's first bar shift was it?*
  • What did Emma struggle with when pouring the drinks?*
  • How did Emma feel when Susan smiled after her mistake?*
  • What did Jake say to Emma at the end of her shift?*
  • Where had Emma worked before?*
  • Who helped Emma during a difficult customer interaction?*
  • What was the first customer wearing?*
  • At the end of her shift Emma felt a sense of what?*
  • What did Emma step in to?*
  • What was there a sea of?*
  • Who was Jake?*
  • What did Jake give Emma when she arrived?*
  • How did the crowd change throughout the day?*
  • Where did Emma live?*
  • Who greeted Emma?*
  • What colour was the sky in the evening?*
  • What colour apron was Emma wearing?*
  • When pouring Susan's drink what did Emma create more of*
  • Jake said No ID no what –*
  • Who was wearing a blue apron?*
  • What did the first customer order?*
  • What couldn’t Emma wait for?*
  • How many pints did the first customer order?*

  • Grammar Assessment: 

    Reading the below sentences - what is the correct word?

     

  • The customer ***** a beer five minutes ago.*
  • The customer appeared intoxicated, so they ****** refused any further drinks*
  • The customer looked underage, so I asked to see ******* identification*
  • The music was loud, so I struggled to ******* the customer*
  • I needed **** replenish the stock in the bar*

  • Math Assessment: 

    Review this drinks menu & answer the following questions

    Price List


    Lager £3.50

    Vodka £3.00

    Gin £3.22

    Whiskey £3.75

    Ale £3.46

    Coke £2.00

    Diet Coke £2.15

    Lemonade £2.00

    All mixers £1.25
  • How much does a pint of lager and a Vodka and diet coke mixer cost?*
  • If I order a gin with a lemonade mixer, how much will it be?*
  • What’s the price of a whiskey and coke mixer?*
  • How much would two vodkas with diet coke mixers cost?*
  • What’s the cheapest alcoholic drink on the list?*
  • If I buy a coke and a vodka with a lemonade mixer, what will the total be?*

  • The Declaration:

    I hereby declare that all the information provided in this application form is true, complete & accurate to the best of my knowledge. I understand that any false statements or omissions may result in disqualification from consideration of assignments or result in the disabling of my account if discovered after hire.

    I authorise the verification of any & all information provided in this application. I release all parties involved from any liability arising from the verification process. I understand that this application does not constitute an offer or promise of employment.

    If employed, I agree to comply with all company policies, rules & regulations.

  • Date*
     - -

  • Thank you for confirming you have already completed this form. 

    You are not required to complete this form again. 

    If you have any questions, please email support@hapgroup.co.uk 

    Thanks, 

    hap Solutions

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